Privacy policy
PRIVACY POLICY
We have put in place the following privacy policy to protect your personal information. By using our website and/or providing information to us, you consent to the policy.
NES values our customers and respects your privacy. We collect information about you through our website to improve your shopping experience, as well as communicate with you about our products, services and promotions. We do not sell or rent your information to third parties.
PERSONAL INFORMATION WE MAY COLLECT
We generally collect your personal information directly from you. For example, when you subscribe to the mailing list, enter details to complete your online transaction and enter promotions etc., the type of information we collect about you includes your name, email address, phone numbers, age, gender etc. If you do not give us this information, we may not be able to provide goods or services to you.
NES collects personal information for the following purposes:
To process and fulfil your order, including to send you emails to confirm your order status and shipment.
To communicate with you and to send you information by text, email, postal mail or other means about our products, services and promotions or the products and services of others, unless you have directed us not to contact you with promotional communications.
To help us learn more about your shopping preferences.
To help us address problems with and improve our site design, products and services.
To enhance your shopping experience.
To analyse trends and statistics.
To protect the security or integrity of our website and our business.
To contact you if necessary.
However, these emails and texts will always include an ‘unsubscribe’ facility.
CAN I MAKE CHOICES ABOUT RECEIVING PROMOTIONAL COMMUNICATIONS?
NES wants to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, you can let us know by contacting our web administration as described in the contact information.
However please be aware that you may lose any benefits associated with being subscribed to our communication systems if you opt out, without warning.
If contacting our web administration please be sure to include your full name and the email address you used when you registered with or made a purchase from NES. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honour your request. It may take up to 10 working days to process your email request, during which period you may continue to receive communications from NES.
If you change your mind you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our website or our store or when you contact our web administration.
Please note that if you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.
WHAT ABOUT LINKS TO OTHER WEBSITES
Our website may contain links to other sites that are not under our control. These websites have their own privacy policies, and we encourage you to review them. We have no responsibility for linked websites and provide them solely for your information and convenience.
We take security seriously and have taken steps to ensure your personal information is secure. We use secure servers and industry standard data encryption whenever we are receiving or transferring your information online. However, we accept no responsibility for any loss, misuse, unauthorized access or disclosure, alteration or destruction of personal information which you submit to us.
FEEDBACK
We welcome your questions and comments about privacy at
NES. If you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used or any other query relating to NES’s privacy policy and disclosure statement, please contact us on +64 7 839 2324 or email us at hello@nesboutique.co.nzPOLICY CHANGES
We may review this policy from time to time and will notify you of any changes by posting an updated version on this page.